Privacy Policy

Effective Date: 08 August 2024

Welcome to Sub Ohm Vaping. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

1. **Information We Collect**
– **Personal Information:** We may collect personal information such as your name, email address, phone number, and mailing address when you sign up for our newsletter, make a purchase, or contact us via our website.
– **Payment Information:** If you make a purchase, we collect payment information such as credit card details, which are securely processed by our payment gateway provider.
– **Browsing Information:** We may collect non-personal information such as your IP address, browser type, and pages visited on our website to improve your browsing experience.

#### 2. **How We Use Your Information**
– **To Process Orders:** We use your personal and payment information to process and fulfil your orders.
– **To Communicate:** We may use your contact information to send you updates, and promotional offers, and respond to your inquiries.
– **To Improve Our Services:** We analyze browsing behaviour and feedback to enhance our website and product offerings.
– **Legal Compliance:** We may use your information to comply with legal obligations and protect our rights.

#### 3. **Sharing Your Information**
– **Service Providers:** We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering orders. These providers are obligated to protect your data and use it only for the purposes we specify.
– **Legal Requirements:** We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect the rights, property, or safety of Sub Ohm Vaping and our customers.

#### 4. **Data Security**
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

#### 5. **Cookies and Tracking**
Our website uses cookies to track your browsing preferences and enhance your user experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.

#### 6. **Your Rights**
– **Access:** You have the right to request access to the personal information we hold about you.
– **Correction:** You can request that we correct any inaccuracies in your personal information.
– **Deletion:** You may request that we delete your personal information, subject to legal or contractual obligations.
– **Opt-Out:** You can opt out of receiving promotional emails from us at any time by following the unsubscribe link in our emails.

#### 7. **Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

#### 8. **Children’s Privacy**
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

#### 9. **Changes to This Policy**
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

#### 10. **Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:

**Sub Ohm Vaping**
6a Saligna St, Flora Park
Polokwane, 0699
Email: info@sub-ohm.co.za
Phone: 064 079 1458

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This Privacy Policy ensures that your personal information is handled with care and respect. Thank you for trusting Sub Ohm Vaping with your data.